Talner Fine Jewelry and Giftware in New Rochelle, NY, has been serving the jewelry needs of Westchester County since 1927. This well-established jeweler specializes in custom engagement ring creation, offering a broad selection of beautifully crafted pieces to suit various tastes and budgets. The store provides essential services including jewelry repair, watch repair, appraisal, and redesigning of old jewelry, ensuring high-quality customer care and expertise.
The staff is noted for their helpfulness and professionalism, with several reviews highlighting the exceptional service provided by team members like Brian and Francine. Customers appreciate the inviting atmosphere and the thoroughness with which the staff addresses their jewelry needs. However, some negative feedback points to issues with customer service and product knowledge, suggesting a mix of experiences.
The store is located at 565 Main St, New Rochelle, NY 10801, with a contact number of (914) 632-3692.
Operating Hours:
- Tuesday to Saturday: 10:00 AM - 5:00 PM
- Sunday and Monday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Highlight Reviews:
Best Review: A customer commended Talner Fine Jewelry and Giftware for their knowledgeable and friendly staff, remarking on their excellent service and the wonderful selection available for custom engagement rings.
Worst Review: Another customer expressed dissatisfaction with the store's handling of a watch warranty issue, stating that the staff was unprofessional and lacking in product knowledge, which ultimately led to frustration.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.