Nord Jewelers is a well-regarded jewelry store located at 220 W. Michigan Ave, Suite A, Kalamazoo, MI 49007, offering a full range of services, with a particular emphasis on engagement ring creation. The store has been a staple in the community for generations, renowned for its exceptional customer service and high-quality craftsmanship. The knowledgeable staff, including Jeff Nord and Bob, are dedicated to providing a personalized experience without the pressure often felt in larger retail environments. They specialize in custom engagement rings, ensuring that each piece is uniquely tailored to the customer's desires.

Customers have generally expressed positive sentiments towards Nord Jewelers. The store has received a total of 54 reviews, highlighting its commitment to quality and exceptional service. Positive reviews praise the attentive and knowledgeable staff, along with their ability to guide customers through selection and design processes. However, a few reviews indicate dissatisfaction, primarily regarding the pricing for repairs, which some found to be higher than expected or service experiences that could be improved.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
David noted that Nord Jewelers exceeded his expectations during the purchase of an engagement ring, praising the staff’s helpfulness and commitment to customer satisfaction.

Worst Review:
Courtney expressed disappointment after receiving a high quote for a simple clasp repair, feeling that the pricing was unreasonable for the service she needed.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours**
| Day | Hours |
|-----------|----------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 2:30 PM |
| Sunday | Closed |

Staff members mentioned include Jeff Nord and Bob.