W. M. Spaman Jewellers, located at 813 W South St, Kalamazoo, MI 49007, has been a family-owned establishment since 1950, serving Kalamazoo and Southwest Michigan. This jeweler is renowned for its personalized engagement ring creation services, offering a wide array of unique, handcrafted designs tailored to every couple's vision. The store features a Master Goldsmith and Gemologist on-site, ensuring expertise in custom designs and jewelry repair.

W. M. Spaman Jewellers has garnered a mixed response from the 11 reviews analyzed. Overall, they show a positive atmosphere with satisfied customers appreciating the quality of engagement rings and the attentive service provided, particularly by owner Richard Emig. However, a segment of reviews also reflects dissatisfaction with the waiting times for certain services.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Opening Hours:
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed

Staff:
- Richard Emig (Owner)

Best Review:
A customer highlighted the exceptional service of Richard Emig, who made personalized recommendations for a custom engagement ring, greatly enhancing their experience.

Worst Review:
One reviewer expressed disappointment regarding the delays experienced when obtaining certain services, suggesting a need for improvement in service speed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.