Don Paul Jewelers, located at 148 North Main Street in Butler, PA, is a charming local jewelry store known for its engagement ring creation services and personalized customer care. With a solid reputation in Butler County, the store has earned an impressive rating of 4.8 stars based on 45 reviews across various platforms.

Don, the owner, is a master goldsmith with decades of experience, having started his first store back in 1995. His expertise shines through in the qualitative craftsmanship that he provides, specializing in unique and custom-designed engagement rings. Customers often rave about the thoughtful approach taken during the design process, with many mentioning that Don and his team genuinely listen to their ideas, ensuring the final product is a reflection of their vision.

The shop offers a range of services, including ring resizing, repairs, and appraisals, all delivered with a friendly, community-focused spirit. While most patrons express high levels of satisfaction with their experiences, a few reviews highlight some concerns regarding pricing transparency during appraisals, though these instances seem to be the exception rather than the rule.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while around 10% have had mixed feelings, and another 10% encountered challenges.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: By appointment only
Sunday: Closed

Best Review: Kara recently praised the shop for their incredible repair work on her grandmother's heirlooms, noting the exceptional polishing and care given to her cherished pieces.

Worst Review: Ali shared a disappointing experience regarding an appraisal for a diamond ring, feeling the offer was significantly lower than what he received elsewhere.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.