Robert Stephens Custom Jewelers, located at 141 North Main Street, Butler, PA 16001, is a charming jewelry store that specializes in creating custom engagement rings. Known for its friendly atmosphere and personalized service, this family-owned establishment has earned a reputation in Butler County for its commitment to quality and craftsmanship.
The staff, including owner Stephen Goslaw, is dedicated to helping customers design unique pieces that reflect their personal stories. Many customers rave about the attention to detail and the collaborative approach taken to bring their vision to life. There's a strong sense of community, with locals repeatedly praising the expertise and warm demeanor of the team, making the experience feel special and tailored.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while a small percentage mention minor concerns regarding wait times or communication.
Opening Hours:
- Monday to Tuesday: 9:30 AM – 5:00 PM
- Wednesday to Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 7:00 PM
- Saturday: 9:30 AM – 2:00 PM
- Sunday: Closed
Best Review: Kendra shared her joy after getting her custom-designed engagement ring, highlighting the beauty and craftsmanship that exceeded her expectations.
Worst Review: A customer named Rich mentioned a minor inconvenience with wait times during a busy period but acknowledged the high-quality service once attended to.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 61
Store Phone Number: 7242859006