Petro's Jewelers, located at 201 Basin Street Shopping Center in Williamsport, PA, has quickly established itself as a beloved destination for those seeking custom engagement rings and exquisite jewelry. Operating in Lycoming County, this shop has garnered a remarkable reputation with a solid rating of 4.8 from 63 Google reviews, reflecting their commitment to quality and customer satisfaction.
The talented team at Petro's, led by Mike and staffed by a dedicated group, specializes in handcrafted pieces, offering everything from unique engagement rings to jewelry repairs. The staff is frequently commended for their friendly and supportive demeanor, making customers feel valued and understood. Many clients describe the experience of designing their rings as collaborative and enjoyable, often mentioning how the team goes the extra mile to ensure each piece is special.
Customer Sentiment: Approximately 85% of patrons express high satisfaction with their experiences, while 10% provide neutral feedback, and about 5% report issues primarily related to service delays.
Opening Hours:
Monday: Closed
Tuesday to Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Kimberly shared her delight in the custom engagement ring she received, praising the attentive staff for their care and expertise throughout the entire process.
Worst Review: Denise reported dissatisfaction with the durability of her gold chain, expressing concerns about the promised warranty and the handling of her issue by the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 64
Store Phone Number: 5703228000