Marc Williams Goldsmith, located at 430 William St, Williamsport, PA 17701, offers an exceptional selection of handcrafted engagement rings and custom jewelry. With over 40 years of experience in the jewelry crafting industry, the shop is renowned for its artistry and attention to detail. Customers appreciate the knowledgeable and friendly staff, including the talented owner, Marc Williams, who is praised for his dedication to ensuring every piece reflects the client's vision and emotions.

Operating hours are as follows:
- Monday to Friday: 9 AM - 5:30 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

The store has received a total of 25 reviews, showcasing a generally positive sentiment among customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 8%
- Negative: 12%

Positive reviews highlight the excellent craftsmanship, customer service, and the welcoming environment of the shop. Customers frequently commend the fine quality of the jewelry and the time taken by the staff to discuss design and customization options.

On the other hand, some negative feedback indicates dissatisfaction with customer service experiences, particularly regarding communication with the owner.

Best Review:
Brady Schnars noted the exceptional craftsmanship and stated that both Marc and his team demonstrate a high level of knowledge, consistently producing quality work.

Worst Review:
A customer named H expressed frustration over the fact that the owner did not respond to their inquiries, leading to a less favorable impression of the service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.