Portobello Jewelers, located at 211 Goddard Row in Newport, RI, is a cherished local spot for those seeking beautiful, handcrafted engagement rings and fine jewelry. This family-owned business, which has been serving the community for over 34 years, specializes in antique, estate, and custom designs. Many customers rave about the selection, noting that each piece showcases exquisite craftsmanship and stunning gemstones.

The staff, led by the knowledgeable Becky and her dedicated team, are known for their warm and welcoming approach. They take the time to understand each customer's vision, guiding them through the design process to create truly unique rings. Shoppers often mention the personalized service as a standout feature, making the experience not just about the jewelry, but also about the connections made during the journey.

Customer Sentiment: About 80% of customers express high satisfaction, while 10% report neutral experiences and another 10% have faced issues, mostly regarding appraisals or pricing concerns.

Opening Hours:

Monday: Closed
Tuesday to Friday: 11:00 AM - 4:00 PM
Saturday: 11:00 AM - 4:00 PM
Sunday: Closed

Best Review: Susan praised the team for their incredible service and beautiful engagement ring, declaring it a fantastic experience from start to finish.

Worst Review: Sarah expressed disappointment over the appraisal process, feeling that her antique jewelry was undervalued and that the staff did not adequately consider the gem quality.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.