The House of Windsor, located at 201 Goddard Row, Newport, RI 02840, is a highly regarded jewelry store specializing in the creation of unique engagement rings and fine jewelry. With a strong presence in Newport County for over 20 years, this establishment offers a curated selection of antique, estate, and modern jewelry. The store features knowledgeable staff, including GIA certified gemologists, providing appraisals and repair services.

Positive reviews highlight the exceptional customer service and the impressive range of unique pieces available. Customers praise the friendly and patient staff who assist in finding the perfect ring, ensuring no pressure during the browsing experience. The store is particularly noted for its one-of-a-kind antique and estate jewelry, appealing to those seeking special and meaningful engagement rings.

However, some reviews share negative experiences regarding product issues, including concerns about the quality of certain pieces. These experiences indicate that there may be variability in the consistency of the merchandise.

Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 75%
Neutral Sentiment: 15%
Negative Sentiment: 10%

Best Review:
Michaela mentioned the stunning selection of rings and commendable staff patience, emphasizing a no-pressure shopping environment that made the experience enjoyable.

Worst Review:
Kathleen expressed frustration regarding her engagement ring's quality, detailing a lengthy period of sending it back for flaws, leading to an unsatisfactory experience with her purchase.

Opening Hours:
- Saturday: 11:30 AM – 5:00 PM
- Sunday: 11:30 AM – 5:00 PM
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Monday: Closed
- Tuesday: Closed

Staff Members:
- Justin St.Pierre
- Karen St.Pierre

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.