Quality Jewelry Design & Repair, located at 205 Stratford Square Mall, Bloomingdale, IL, is an esteemed jeweler known for its exceptional engagement ring creation and comprehensive jewelry services. With a strong emphasis on customer satisfaction, the store specializes in custom jewelry design, resizes, repairs, and watch services. Continuous high-quality craftsmanship is evident in the positive feedback received from customers who have praised the staff for their professionalism and expertise.
The owner, Art, along with his sister, is recognized for their dedication to providing honest service at reasonable prices, fostering long-term relationships with clients. The store operates in DuPage County and has garnered a collection of reviews from various sources, reflecting a mix of sentiments from the clientele.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Among the 47 reviews reviewed, there is a consensus that the quality of work and customer service is commendable. Many customers appreciate the careful attention to detail and the friendly atmosphere.
Best Review:
A customer named Kevin highlighted their excellent experiences, particularly with resizing their wedding band and complex watch repairs. They noted fair pricing and quality service that exceeded their expectations.
Worst Review:
Melody expressed dissatisfaction regarding the repair of her chain, claiming poor customer service and a lack of accountability for the issues encountered after the repair.
**Opening Hours:**
- Monday: 11:30 AM - 7:00 PM
- Tuesday: 11:30 AM - 7:00 PM
- Wednesday: 11:30 AM - 7:00 PM
- Thursday: 11:30 AM - 7:00 PM
- Friday: 11:30 AM - 7:00 PM
- Saturday: 11:30 AM - 7:00 PM
- Sunday: 12:00 PM - 5:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 47
Store Phone Number: 6309247340