Rogers & Hollands Jewelers, Bloomingdale, IL

Rogers & Hollands® Jewelers, located at 412 Stratford Dr Ste D12, Bloomingdale, IL 60108, is a reputable jeweler known for its exceptional engagement ring creation services. The store has been a family-owned business for over 100 years, providing a unique combination of independent jeweler expertise and large jeweler selection. Customers have praised the knowledgeable and friendly staff, including names like Rae and Lavern, for their dedication to assisting clients in finding the perfect ring and ensuring a positive shopping experience. They offer various services, including ring cleaning, resizing, and customizing options for engagement rings, making it a popular choice for those in DuPage County looking to celebrate special occasions.

However, some reviews indicate areas for improvement, such as inconsistent service and communication issues with ring repair and cleaning.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%

Customer feedback reflects a generally positive atmosphere, highlighting exceptional service with a few experiences of dissatisfaction.

Best Review:
Angela expressed her sadness over the closure of the Bloomingdale location, noting how much time she and her husband spent there over the years, indicating a strong emotional connection to the store.

Worst Review:
David reported a frustrating experience due to long wait times without assistance, which left him feeling disappointed and suggesting a lack of attention from staff.

Operating hours are as follows:
- Monday to Friday: 12:00 PM - 7:00 PM
- Saturday: 12:00 PM - 7:00 PM
- Sunday: 12:00 PM - 5:00 PM

Staff mentioned include Rae and Lavern.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.