Rapid Repair Jewelers, located at 400 W Route 38, Unit KK03, Moorestown, NJ 08057, is renowned for its exceptional jewelry repair services, particularly specializing in engagement ring creation and resizing. Customers appreciate the efficient, high-quality work and attention to detail provided by the staff, particularly noting the owner’s professionalism. The store operates within the vibrant Moorestown Mall, making it accessible for customers seeking reliable jewelry services.
The reviews indicate a general satisfaction among customers, with many highlighting the quick turnaround times and reasonable pricing for repairs. However, some negative feedback has surfaced regarding miscommunications about pricing and service details, indicating that potential customers should clarify costs beforehand.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Positive reviews showcase the efficiency and friendly service experienced by many customers, praising the store’s ability to produce quality work in a short amount of time. Negative reviews primarily point to pricing discrepancies and communication misunderstandings.
Best Review:
Timothy commended the fast and reliable service, particularly for battery and watch band replacements, suggesting overall satisfaction with the quality of service provided.
Worst Review:
Hilda expressed outrage over her wedding ring being resized two sizes smaller than agreed upon, alleging miscommunication and potential theft of gold during the repair process.
Operating Hours:
- Monday: Closed
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 8 PM
- Saturday: 11 AM - 8 PM
- Sunday: 11 AM - 6 PM
Staff Members:
- Justin (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.