Located in Jackson, TN, REEDS Jewelers, situated at 2021 North Highland Ave, Suite C-3, operates within the Old Hickory Mall. With a contact number of (731) 668-4028, this jeweler has established a reputation for excellence in engagement ring creation and customer service. Their dedication to helping couples find the perfect engagement ring is evident through their personalized attention and wide array of options.
REEDS Jewelers offers a variety of services, including custom jewelry design, ring resizing, and professional cleaning and polishing. Their experienced staff, including notable team members like Aretha and Shannon, is known for their helpful and friendly demeanor, making the process of selecting an engagement ring an enjoyable experience. The store is committed to creating beautiful pieces that cater to every couple's unique preferences and budgets.
Overall Sentiment from Online Customer Reviews:
Customer feedback indicates a generally positive atmosphere within the store. Approximately 92% of reviewers express satisfaction, while about 8% reflect negative sentiments.
Best Review: A customer praised Aretha's exceptional service, noting her helpfulness and friendly approach during the engagement ring selection process, highlighting that it made their experience memorable.
Worst Review: A displeased customer reported an unpleasant interaction with a staff member, citing unprofessional behavior when they sought assistance with an exchange, which affected their overall experience at the store.
Opening Hours:
- Monday - Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff members mentioned:
- Aretha
- Shannon
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96%
Total Customer Feedback Reviewed: 388