Roberts Jewelers, located at 405 Vann Drive, Suite G, Jackson, TN 38305, has established itself as a trusted destination for engagement ring creation since its inception in 1946. With a variety of services offered, including custom jewelry design, repairs, and a large selection of bridal jewelry, Roberts Jewelers caters to diverse client needs. The store's extensive collection features unique antique and estate pieces, along with loose diamonds hand-selected for quality and value. The owner, Janet Silver, alongside highly knowledgeable staff like Mia and Dennis Hornsby, ensures that every customer receives top-notch service throughout their shopping experience.

Customer reviews reflect a generally positive sentiment surrounding the store. Overall, the store has received 137 reviews, with positive feedback accounting for approximately 85%, neutral at 10%, and negative at 5%. Customers often praise the friendly and attentive staff, exceptional service, and quality of jewelry offered, although a few express concerns regarding specific repairs and service limitations.

**Best Review:**
Tammy highlighted the enjoyable experience her and her husband had while purchasing matching Citizen watches, emphasizing the helpfulness of staff member Mia in selecting and engraving their timepieces.

**Worst Review:**
Michael recounted an unfortunate incident where his watch band was broken during a battery replacement, but appreciated the store's effort to reimburse him for the repairs after discussing the issue with the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-------------------|
| Mon - Sat: 10:00 AM - 5:00 PM |
| Sunday: Closed |

Staff Members Mentioned: Janet Silver, Mia, Dennis Hornsby