HomeStore LocatorTNJacksonRoberts Jewelers
90% Score | Roberts Jewelers Jackson TN

Roberts Jewelers, located at 405 Vann Drive, Suite G, Jackson, TN 38305, has established itself as a trusted destination for engagement ring creation since its inception in 1946. With a variety of services offered, including custom jewelry design, repairs, and a large selection of bridal jewelry, Roberts Jewelers caters to diverse client needs. The store's extensive collection features unique antique and estate pieces, along with loose diamonds hand-selected for quality and value. The owner, Janet Silver, alongside highly knowledgeable staff like Mia and Dennis Hornsby, ensures that every customer receives top-notch service throughout their shopping experience.

Customer reviews reflect a generally positive sentiment surrounding the store. Overall, the store has received 137 reviews, with positive feedback accounting for approximately 85%, neutral at 10%, and negative at 5%. Customers often praise the friendly and attentive staff, exceptional service, and quality of jewelry offered, although a few express concerns regarding specific repairs and service limitations.

**Best Review:**
Tammy highlighted the enjoyable experience her and her husband had while purchasing matching Citizen watches, emphasizing the helpfulness of staff member Mia in selecting and engraving their timepieces.

**Worst Review:**
Michael recounted an unfortunate incident where his watch band was broken during a battery replacement, but appreciated the store's effort to reimburse him for the repairs after discussing the issue with the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-------------------|
| Mon - Sat: 10:00 AM - 5:00 PM |
| Sunday: Closed |

Staff Members Mentioned: Janet Silver, Mia, Dennis Hornsby

Positivity Score: 90%
Total Customer Feedback Reviewed: 137

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Roberts Jewelers
Roberts Jewelers
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Roberts Jewelers
Design Your Ring with Jeweler AI
info icon

The smart, stress-free path to creating an engagement ring that’s uniquely yours

START NOW