REEDS Jewelers, located at 375 Western Blvd. Suite 374, Jacksonville, NC 28546, is a trusted destination for engagement ring creation and a variety of jewelry services. This family-owned jeweler has been in operation for over 75 years and specializes in crafting custom engagement rings, providing expert guidance from start to finish. The knowledgeable staff, including notable team members like Karen and Cindy, is dedicated to delivering a high level of customer service. They offer a range of services including ring resizing, jewelry repair, cleaning, and even watch maintenance.

The store is situated in Onslow County and operates with the following hours:

| Day | Hours |
|-------------|---------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 11:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
Customer feedback presents a mixed sentiment, with approximately 30% positive, 10% neutral, and 60% negative reviews. While many customers praise the knowledgeable and friendly staff, several complaints revolve around unorganized service and delays in engagement ring sizing and repairs.

Best Review:
Chantel noted that the staff is incredibly knowledgeable and that they provide exquisite pieces. Customers have specifically appreciated the custom engagement ring options available.

Worst Review:
In contrast, Ernie expressed frustration over a lack of timely updates regarding the resizing of wedding rings, citing numerous excuses from the staff that led to dissatisfaction with the overall service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.