HomeStore LocatorNCJacksonvilleZales Jewelers - Jacksonville Mall
75% Score | Zales Jewelers - Jacksonville Mall Jacksonville NC

Zales Jewelers, located at 375 Western Blvd, Ste. C 19, Jacksonville, NC 28546-7352, is a prominent jewelry store renowned for its exceptional engagement ring creation and customer service. With a phone number of (910) 353-7171, this store operates under Onslow County and has garnered approximately 118 reviews on various platforms.

The wide array of services offered includes in-store ordering, custom jewelry design, and jewelry repair. Customers have noted the impressive selection of engagement rings, wedding bands, and other fine jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Positive reviews highlight a friendly staff that goes above and beyond to assist customers, with several praising specific associates for their helpfulness and attention to detail during the ring selection process. However, a number of negative reviews reflect dissatisfaction with customer service, particularly regarding slow response times and lack of engagement from staff upon arrival.

Best Review:
Robb mentioned how a staff member was extremely helpful and attentive while cleaning his pieces and provided excellent service during his visit, showcasing the store's comprehensive care for customers.

Worst Review:
Mariah expressed discontent with the service, noting a long wait before being acknowledged by any staff during her visit, ultimately leading her to seek assistance from a competing jewelry store.

**Opening Hours:**
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM

Staff Members Mentioned:
- Erin
- Diana Arteaga
- Bre
- Robb

Positivity Score: 75%
Total Customer Feedback Reviewed: 123

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Zales Jewelers - Jacksonville Mall
Zales Jewelers - Jacksonville Mall
75%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Jacksonville Mall
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