Reeds Jewelers, located at 1365 N Dupont Hwy #5052, Dover, DE 19901, offers a variety of services focusing primarily on engagement ring creation. Known as a prominent player in the jewelry market, this store provides customers with an extensive selection of designer jewelry and branded watches. The store has received mixed reviews, displaying a blend of positive and negative sentiments regarding its service and offerings.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 0%
Negative: 50%
The reviews show a significant divide among customers. Some appreciate the variety and selection of jewelry offered, mentioning the helpfulness of the staff during the engagement ring selection process. However, others report dissatisfaction with customer service, particularly experiences involving misinformation regarding pricing and a lack of accountability.
Best Review:
Andrea noted a positive experience at Reeds Jewelers, mentioning kind and helpful assistance that contrasted sharply with prior visits, culminating in a satisfactory resolution regarding a pricing concern.
Worst Review:
Another customer criticized the service, specifically highlighting a frustrating interaction over a misquoted price and a dismissive attitude from the staff, leaving them feeling undervalued as a customer.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff members mentioned include the sales representatives who interacted with customers.
Positivity Score: 50%
Total Customer Feedback Reviewed: 2
Store Phone Number: 3027363870