Regency Jewelers, located at 1116 Commons Way, Toms River, NJ 08755, is a family-owned jewelry store that has been serving the community since 1985. The shop specializes in crafting custom engagement rings, offering a personalized experience to help customers create unique and meaningful designs. The skilled staff provide attentive service, focusing on the individual preferences of each client. In addition to engagement rings, Regency Jewelers also offers repair services, gold buying, and appraisals, making it a comprehensive choice for jewelry needs in Ocean County.

The store's reputation is largely positive, with an overall sentiment score of approximately 85% positive, 10% neutral, and 5% negative based on 74 reviews. Many customers praise the friendly staff, including the owner, Eddie, for their exceptional service and dedication to customer satisfaction. They highlight the welcoming atmosphere and the impressive craftsmanship of the jewelry.

However, some negative feedback was noted regarding specific instances, such as issues with resizing and product durability, which were promptly addressed by the owner. This highlights the commitment to customer service and the efforts made to rectify concerns.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Opening Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Eddie

Best Review: A customer shared their delight in the custom engagement ring crafted by Regency Jewelers, mentioning the exceptional service provided during the design process and the beauty of the final product.

Worst Review: One customer expressed disappointment regarding their engagement ring's durability, stating that it broke within months of wearing it, but noted that the situation was handled swiftly by the staff.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.