Rihner's Jewelers, located at 91 Westbank Expy #530, Gretna, LA 70053, is a renowned destination for engagement ring creation and exceptional service with over 329 reviews. This family-owned jeweler specializes in custom jewelry design, making it a perfect choice for couples looking to create unique engagement rings tailored to their preferences.

Under the guidance of owner Rudy Rihner, a certified master jeweler, the staff includes knowledgeable professionals dedicated to providing high-quality service. Customers appreciate the friendly and welcoming atmosphere, often noting that the staff feels like family. The store also offers a range of services, including jewelry repairs, appraisals, and engraving, ensuring a comprehensive experience for all jewelry-related needs.

However, not all feedback is positive. Some reviews mention dissatisfaction with the selection size and occasional customer service issues, indicating room for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Highlight Reviews:**
**Best Review:** Nick praised the exceptional service at Rihner's Jewelers, highlighting their expertise and friendly approach as key factors in creating a personalized jewelry experience.

**Worst Review:** Marco expressed frustration over the treatment he received from the owner and the damage done to his jewelry during a cleaning, leading to a disappointing experience.

**Opening Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

Staff members include Rudy Rihner, Lori, and Marie.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*