Roberto's Jewelry, located at 303 Highland Ave, National City, CA 91950, is a prominent destination for engagement ring creation and other fine jewelry services. With a solid reputation built over three decades, the jeweler specializes in providing high-quality jewelry at competitive prices. The store is well-known for its friendly and accommodating staff, ensuring customers feel welcome and valued. Roberto, the owner, is noted for his professionalism and expertise in assisting with personalized jewelry requests.
Operating in San Diego County, Roberto's Jewelry offers a variety of services, including custom engagement ring designs, repairs, and purchases of gold and other valuables. The store is accessible and has garnered multiple reviews from satisfied customers, reflecting a commitment to quality and service.
Operating Hours:
- Monday: 9:00 AM - 7:30 PM
- Tuesday: 9:00 AM - 7:30 PM
- Wednesday: 9:00 AM - 7:30 PM
- Thursday: 9:00 AM - 7:30 PM
- Friday: 9:00 AM - 7:30 PM
- Saturday: 9:00 AM - 7:30 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive reviews account for approximately 60%, while neutral sentiments comprise 20%, and negative reviews are at about 20%. Customers generally appreciate the welcoming atmosphere and the quality of service but have occasionally expressed concerns about customer interactions and pricing policies.
Best Review:
A customer commended the shop for its extensive selection and excellent discounts, praising the friendly service received over the years while expressing eagerness to return for future purchases.
Worst Review:
Another reviewer highlighted dissatisfaction with the service provided by one of the staff members, describing it as rude and unhelpful, which ultimately turned them away from the business.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.