Sans Souci Jewelers, located at 7 E Main St, Victor, NY 14564, is known for its commitment to quality and customer service in engagement ring creation and repair. The store has a professional atmosphere, with a skilled team dedicated to crafting custom jewelry tailored to individual specifications. The owner, Carl Sansocie, along with his staff, is praised for their attentive service and craftsmanship, making it a popular choice among locals for significant milestones like engagements.
The overall sentiment from online customer reviews is mixed, primarily leaning positive. Out of 23 reviews analyzed, approximately 61% are positive, 22% are neutral, and 17% are negative.
Positive reviews highlight the excellent service, friendly staff, and the ability to create unique, custom pieces, often noting that the engagement rings are stunning and of high quality. Conversely, negative reviews point to concerns regarding pricing and customer satisfaction with specific repair services.
**Opening Hours:**
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed
**Staff:**
- Carl Sansocie (Owner)
Best Review: A customer named Ann praised the store for its great people, service, and price, emphasizing a positive experience with the engagement ring service.
Worst Review: Kristin expressed dissatisfaction with the service, mentioning that a friend was charged excessively for a flawed repair on an antique ring, leading to disappointment with the quality.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72%
Total Customer Feedback Reviewed: 23
Store Phone Number: 5859248390