Secrete Fine Jewelry, Bethesda, MD

Secréte Fine Jewelry, located at 10227 Old Georgetown Rd, Bethesda, MD 20814, offers a comprehensive range of services specializing in engagement ring creation and custom jewelry design. With a reputation as one of the finest jewelers in the Washington, D.C. area, Secréte is known for its commitment to craftsmanship and personal service. The shop, operated by owner Elyahu Araki and a dedicated team including staff members such as Kadya, provides bespoke engagement rings tailored to each client's vision.

Customer reviews indicate a generally positive atmosphere, highlighting the jewelry store’s ability to create exquisite pieces with high-quality materials. Clients appreciate the attentive and knowledgeable staff, who assist in guiding customers through the design process. However, some negative feedback mentions occasional slow service and dissatisfaction with communication regarding repairs and expectations.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review:
A customer praised Secréte for their exceptional service and craftsmanship, noting that a custom engagement ring was created exactly to the specifications requested, resulting in a beautifully designed piece that represented their vision perfectly.

Worst Review:
Another customer expressed dissatisfaction with their experience, claiming unprofessional treatment and issues regarding a refund after a purchase. They felt the staff did not handle their concerns appropriately and noted a lack of follow-through on commitments made during the sale.

**Operating Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.