Sollberger Watches Clocks Jewelry, Ridgeland, MS

Sollberger Watches Clocks & Jewelry is a distinguished jewelry store located at 1111 Highland Colony Parkway, Suite E, Ridgeland, MS 39157. Known for its exceptional engagement ring creation services, Sollberger's offers a wide selection of high-quality jewels and expert craftsmanship. The store is recognized for its knowledgeable and friendly staff, including names like Ted and Jaki, who provide personalized service to help customers design and create unique engagement rings and other fine jewelry pieces. They specialize in watch repairs and also offer watch cleaning and part replacement services.

Operating in Madison County, customers appreciate the high level of customer service and expertise available at this location. However, there have been some reports of customer dissatisfaction regarding specific service issues.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The store has received a mix of positive and negative feedback. Many customers commend the outstanding service and support when designing engagement rings, highlighting the attentiveness and professionalism of the staff. Conversely, a few customers expressed frustration with customer service handling specific situations.

Best Review: George appreciated the outstanding service and support over the years, praising the staff for maintaining professionalism and quality even after he moved out of state.

Worst Review: Chip reported a negative experience related to customer service when trying to obtain a replacement band for his watch, feeling that the response was dismissive about normal wear and tear.

**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.