Zales Jewelers, located in Northpark Mall, offers a diverse collection of engagement rings and a range of jewelry services in Ridgeland, Madison County. The store is known for its commitment to quality service, with a staff that is praised for being friendly and knowledgeable. Customers have highlighted the expertise of various staff members, particularly Trina, who is often noted for her attentiveness and professionalism.

Zales specializes in custom engagement ring creation, providing personalized experiences to help customers design the perfect ring. Other services include jewelry repair, cleaning and inspection, custom jewelry orders, and same-day delivery options. The store operates under the belief that every customer deserves a memorable jewelry shopping experience.

**Address**: 1200 E County Line Rd, Ste. 214, Ridgeland, MS 39157-1904
**Phone Number**: 601-206-5568

**Operating Hours**:
| Day | Hours |
|-----------|-----------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |

Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Customers appreciate the welcoming environment and prompt service but have expressed concerns regarding specific issues, such as product quality and timely assistance during busy hours.

Best Review: RaToya praised the store for its prompt service and friendly staff, highlighting a positive shopping experience.

Worst Review: Whittney mentioned dissatisfaction regarding a misleading product description, indicating disappointment with the engagement ring quality.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members**:
- Trina