St. John's Jewelers, located at 9141 Baltimore National Pike, Ellicott City, Maryland, is a cherished jewelry store renowned for its personalized service and stunning engagement ring creations. Operating in Howard County since 1973, this family-owned business prioritizes quality craftsmanship and customer satisfaction. The team includes experienced professionals such as Owner Linda Miller, a Graduate Gemologist, along with knowledgeable staff members who make every visit warm and inviting.
Offering a variety of services, St. John's Jewelers specializes in custom engagement ring design, restoration of heirloom pieces, and quick on-site repairs. With a solid reputation reflected by a 4.9-star rating across over 300 online reviews, customers consistently praise the staff for their patience, expertise, and the ability to turn individual visions into beautiful reality.
Overall Sentiment from Online Customer Reviews:
Positive: 96%
Neutral: 2%
Negative: 2%
Highlight Reviews:
Best Review: A customer commended St. John's for its exceptional customer service and the variety of engagement rings available, emphasizing the welcoming atmosphere and assistance from the staff.
Worst Review: One customer expressed disappointment regarding communication issues and the overall responsiveness of staff when attempting to follow up on past interactions, feeling that their concerns were not adequately addressed.
Operating Hours:
- Monday-Friday: 9:30 am - 5:00 pm
- Saturday: 9:30 am - 4:00 pm
- Sunday: Closed
Staff Members:
- Linda, Owner & Graduate Gemologist
- Emily, Sales Associate, GIA Diamonds Graduate
- Jessel, In-House Jeweler
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97%
Total Customer Feedback Reviewed: 323
Store Phone Number: 4104657770