Star Jewelers, located at 57 Whalley Ave, New Haven, CT 06511, is a full-service jewelry store with a particular emphasis on custom engagement ring creation and repair services. The shop is known for its exceptional craftsmanship and attentive customer service, as highlighted by its favorable reviews. With 27 reviews analyzed, the sentiment leans positively, with customers appreciating the skilled workmanship and the welcoming atmosphere in the store. The team is recognized for their quick and efficient repair services, including fixing and resizing jewelry while customers wait.

However, some negative feedback has been noted, including issues with repairs where the service was either unsatisfactory or resulted in damage to the items, which has led to disappointment for some customers.

The shop operates under the ownership of Alex and his wife Natasha, who are commended for their expertise and personalized service, making it a trusted destination for those seeking engagement rings and quality jewelry repairs.

Opening Hours:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed

Staff Members: Alex, Natasha

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Best Review:
Lee praised the staff for their kindness and efficient service, highlighting how the store immediately helped him with his watch without hesitation.

Worst Review:
Sandy shared an unfortunate experience where a repair attempt resulted in damage to her watch, leading her to pursue legal action due to the incident.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.