Stevens Jewelers, located at 4711 Golf Rd Ste 802, Skokie, IL 60076, is a distinguished jewelry store specializing in custom engagement ring creation. This family-owned establishment has garnered a reputation for its exceptional craftsmanship and personalized service, aided by the talents of owners Steve and Kathy. With over 30 years in the diamond jewelry industry, they are known for their innovative design process and commitment to customer satisfaction.
The reviews indicate a strong positive sentiment regarding the quality of their engagement rings and the overall customer experience. Among 23 reviews analyzed, the majority praised the attentive service and artistic designs, indicating that clients often leave with unique, beautifully crafted pieces tailored to their vision. The positive reviews reflect a 90% satisfaction rate, highlighting enthusiasm for the personalized attention the staff provides during the engagement ring selection process. However, a few critiques were noted, predominantly related to pricing, suggesting that while the quality is exceptional, it may come at a higher cost than some budget-conscious shoppers might expect.
Services include custom jewelry design, manufacturing, and repair, with a focus on creating pieces that hold personal significance for clients. Stevens Jewelers emphasizes ethical sourcing and offers a full-service experience, ensuring clients receive not only stunning jewelry but also comprehensive education about their selections.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Friday | 10 am – 5 pm |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 10 am – 5 pm |
| Tuesday | 10 am – 5 pm |
| Wednesday | 10 am – 5 pm |
| Thursday | 10 am – 5 pm |
### Staff
- Steve
- Kathy
### Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
### Best Review:
A customer noted that Steve and Kathy created a captivating, personalized engagement ring that matched their vision perfectly, elevating the entire purchasing process to an enjoyable experience.
### Worst Review:
One reviewer pointed out that while they appreciated the service and quality, they were surprised by the higher pricing compared to other jewelry stores.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 8476741202