Helzberg Diamonds, located at 4999 Old Orchard Center, Suite N34, Skokie, IL 60077, offers a variety of services centered around engagement ring creation, diamond jewelry, and wedding rings. The store features a selection of ethically sourced diamonds and focuses on ensuring high-quality standards for their products. The staff at Helzberg has received mixed reviews, highlighting experiences that vary significantly between customers.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

The reviews showcase appreciation for the quality of jewelry and helpful staff in some instances, while other customers expressed dissatisfaction with customer service and experiences related to ring resizing and product handling.

Best Review: Cameron Law praised the store, noting it as a great place for purchasing jewelry and mentioning positive experiences regarding no-cost resizing of wedding rings.

Worst Review: Mélon D. Davis criticized the customer service, describing encounters where assistance was lacking and staff were unhelpful.

Opening Hours:
- Monday to Saturday: 10 AM - 8 PM
- Sunday: 11 AM - 6 PM

Staff members mentioned include the helpful sales associates, though no specific names were provided.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.