Stiles Jewelers, located at 402 E Church St Suite 110, Cartersville, GA 30121, is a family-run jewelry store highly regarded for its exceptional engagement ring creation and attentive customer service. With a total of 84 reviews analyzed, the sentiment reflects a predominantly positive atmosphere, showcasing the expertise and kindness of staff members like Nikki and Colleen, who have been frequently noted for their reliable assistance during customers' jewelry selections. The store offers a diverse collection of engagement rings, wedding bands, and fine jewelry, along with appraisal and custom design services, making it an ideal destination for those looking to create a unique engagement piece.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Stiles Jewelers has many positive reviews highlighting the outstanding customer service and personalized experience offered by the staff. Customers have expressed their satisfaction with the quality of jewelry and the welcoming environment. However, a couple of reviews have pointed out issues with returning items, indicating a need for clearer policies.
Best Review:
Alyssa praised the store for its wonderful service in modifying family jewelry, commending the thoroughness and attention to detail that resulted in a flawless finish.
Worst Review:
Nicole mentioned dissatisfaction regarding inconsistent return policies, feeling misled about the store's ability to accept item returns.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10:00 AM – 6:30 PM
- Tuesday: 10:00 AM – 6:30 PM
- Wednesday: 10:00 AM – 6:30 PM
- Thursday: 10:00 AM – 6:30 PM
- Friday: 10:00 AM – 6:30 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Staff members mentioned: Nikki, Colleen.
Positivity Score: 94%
Total Customer Feedback Reviewed: 84
Store Phone Number: 7703820076
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