Raquel's Jewelry is located at 10218 E Northwest Hwy, Dallas, TX 75238, serving the Dallas County area. With a focus on engagement ring creation and jewelry repair services, this shop has garnered a mix of customer sentiments. The store offers jewelry repair, a range of unique designs, and knowledgeable service, led by owner David Morales, who primarily works on luxury watches like Rolex but also addresses any brand.
The reviews collected for this jeweler total eight.
Overall Sentiment from Online Customer Reviews:
Positive sentiment stands at 37.5%, while neutral reviews comprise 25%, and negative sentiment is at 37.5%. Customers have reported that while some appreciated the efficient jewelry repair service, there are significant concerns regarding customer service, long wait times, and occasionally poor workmanship.
Best Review: Mark noted that the staff were friendly and provided quick service during jewelry repairs, indicating they deliver satisfactory results.
Worst Review: Bud expressed disappointment, stating that the storefront had been closed for over a year and both phone numbers listed were disconnected, leading him to believe the business may no longer be operational.
Opening Hours:
- Opening hours were not provided in the available information.
Staff:
- David Morales (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 8