Stuart Jewelers, located at 925 Paoli Pike, West Chester, PA 19380, is a highly regarded jewelry store specializing in engagement ring creation and services. With a commendable rating of 4.6 from 30 Google reviews and a notable 4.9 from 7 Yelp reviews, this family-owned business is recognized for its exceptional customer service and professional craftsmanship.
The store offers a range of services, including custom engagement ring creation, repair services, and jewelry cleaning. Customers frequently commend the knowledgeable staff, highlighting their friendliness and willingness to assist in making informed decisions without pressure. Positive reviews showcase customers’ satisfaction with the quality of the jewelry and the personalized service provided by the owner, who is often involved in the creation of special pieces. However, a few negative reviews indicate concerns about specific transactions, with customers noting issues related to gold pricing and the owner’s demeanor during interactions.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed
Staff:
- Stuart Levin (Owner)
Best Review:
Barbara praised Stuart Jewelers for its excellent service and the owner's contribution to the community, describing the establishment as a valuable asset that goes beyond just business transactions.
Worst Review:
Sabrina expressed dissatisfaction with the communication during a transaction related to gold sales, feeling that the owner did not adequately address her concerns about pricing.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 37
Store Phone Number: 6106926181