Thatcher Jewelry Repair, located at 2072 College Ave, Elmira Heights, NY 14903, is a notable establishment for those seeking engagement ring creation and other jewelry services. The shop's proprietor, Michael Thatcher, alongside his dedicated staff, has garnered attention for their quality craftsmanship and customer service.

The repair shop provides a variety of services including engagement ring design, resizing, and repair of various jewelry types. Their competitive pricing and commitment to quality have attracted many satisfied customers within Chemung County.

In reviewing 33 customer testimonials, it is clear the overall sentiment leans positively, with many praising the professionalism and quality of the work. Positive remarks highlight the exceptional service and craftsmanship, particularly regarding engagement rings and other custom jewelry projects. However, some negative reviews indicate dissatisfaction with specific repairs, suggesting variability in experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Best Review:
Sharon noted the excellent service and workmanship on her wedding rings, stating that she would continue to return for future jewelry needs.

Worst Review:
Oli expressed disappointment with the poor repair work done on his wedding ring, mentioning that the finish was inadequate and did not meet his expectations.

Opening Hours:
- Friday: 8 am – 5 pm
- Saturday: 8 am – 12 pm
- Sunday: Closed
- Monday: 8 am – 5 pm
- Tuesday: 8 am – 5 pm
- Wednesday: 8 am – 5 pm
- Thursday: 8 am – 5 pm

Staff Members: Michael Thatcher

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.