The Goldsmith, located at 101 W 4th St, Loveland, CO 80537, is known for its engagement ring creation and various jewelry services. With a contact number of (970) 669-7464, this jewelry store operates in Larimer County. It offers a range of services, including jewelry and watch repair, jewelry cleaning, and custom jewelry design. The knowledgeable staff, including co-owner Barb Hargrave, is noted for their friendly service and attention to detail, helpful when creating personalized engagement rings.
Overall sentiment from online customer reviews:
Positive: 45%
Neutral: 25%
Negative: 30%
Positive reviews highlight the reasonable prices and friendly service, with instances of customers appreciating the craftsmanship especially for ring resizing and repairs. Customers have expressed satisfaction with the quality of work and prompt services, mentioning a few specific positive interactions.
Conversely, several reviews describe negative experiences, particularly regarding issues with the quality of workmanship during repairs. Some customers reported dissatisfaction with misjudged ring sizes and damage incurred during repair processes, suggesting a need for improvements in service quality.
Best Review: Trevor Jackson commended the store for its reasonable prices and friendly service, indicating a positive experience with engagement ring services.
Worst Review: Mark Holm shared a disappointing experience, where his watch face was damaged due to a forced battery replacement, leading to significant dissatisfaction with the repair service.
Opening Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
Staff Members: Barb Hargrave (co-owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 40
Store Phone Number: 9706697464