Thomasco Jewelers, located at 1768 Quentin Rd in Lebanon, PA, is a welcoming space for those seeking to craft their dream engagement ring. With a reputation built over 43 years in Lebanon County, this cozy shop is known for its personalized approach to jewelry creation.
Randy Shimer, the owner and goldsmith, takes great pride in helping customers bring their visions to life. The service here is often praised for being attentive and friendly, making the experience feel less like a transaction and more like a collaboration. Many clients appreciate the expert guidance provided during the design process, ensuring that they feel confident about their choices. While the feedback is largely positive, a few customers have noted some occasional variations in service, particularly regarding communication.
Customer Sentiment: Approximately 80% of patrons leave satisfied, while around 15% express neutral feelings, and 5% voice concerns about experience inconsistencies.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Amanda highlighted the delightful experience she had while designing her engagement ring, noting how the staff made her feel special and understood her needs perfectly.
Worst Review: John mentioned a disappointing resizing service, feeling that his concerns weren't addressed properly, which left him frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 7172745120