Thundering Seas Jewelers is a reputable jewelry store located in Hilo, Hawaii, specializing in custom engagement ring creation and various jewelry services. The skilled staff, including owner Dallas Bowers and jeweler Dax Cate, are known for their professionalism, artistic craftsmanship, and personalized service. With a friendly atmosphere, they assist customers in designing unique pieces that reflect individual love stories. The jeweler offers a wide range of services including ring resizing, repairs, custom designs, and watch battery replacements.
Address: 564 Hinano St #107, Hilo, HI 96720
Phone Number: (808) 961-0116
Operating Hours:
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
The store has gathered a total of 71 reviews, reflecting a generally positive environment among customers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customers consistently praise the exceptional service and craftsmanship, particularly highlighting the personalized engagement ring-making experience. However, a few negative reviews reference occasional miscommunication and service inconsistencies.
Best Review:
Kira praised Thundering Seas for their fast and wonderful service, noting how Dallas helped her with her bracelet repair and even cleaned it before returning it.
Worst Review:
S.D. expressed frustration about multiple issues with a ring resizing that ultimately resulted in dissatisfaction due to workmanship errors, highlighting a lack of attention to detail during the process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 71
Store Phone Number: 8089610116