Tivol, Leawood, KS

Tivol, located at 220 Nichols Rd, Kansas City, MO 64112, is a renowned jeweler specializing in the creation of exquisite engagement rings and fine jewelry. The store is highly regarded for its exceptional service, knowledgeable staff, and unique selection of jewelry pieces. With a long-standing history dating back to 1910, Tivol is committed to maintaining a family-owned atmosphere that prioritizes customer satisfaction.

The team at Tivol is described as welcoming and attentive, going above and beyond to assist clients in finding the perfect engagement ring. Staff members, including Annie and Denise, are often mentioned for their expertise and dedication in guiding customers through the selection process, offering valuable advice while respecting individual budgets and preferences. Customers appreciate the relaxed environment where they can take their time exploring options without feeling pressured.

However, some reviews indicate dissatisfaction, particularly regarding communication and service consistency. For example, there were instances where customers felt neglected or faced challenges with the service related to repairs and appraisals.

Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: One customer praised the exceptional service provided by a staff member, highlighting their knowledge and willingness to help with selecting the perfect ring, ultimately leading to a wonderful experience. This review emphasized how well the staff treats customers, making the purchase enjoyable.

Worst Review: Another customer expressed disappointment about a lack of communication regarding their jewelry repair, feeling frustrated that their request was not adequately addressed despite being a long-time customer.

**Address**: 220 Nichols Rd, Kansas City, MO 64112
**Phone Number**: (816) 531-5800
**Operating Hours**:
| Day | Hours |
|------------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |

Staff members mentioned include Annie and Denise.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.