Valentine's Diamond Center, located at 350 Boston Post Road, Milford, CT 06460, is a family-owned jewelry store specializing in engagement ring creation and a range of other jewelry services. With over 227 reviews analyzed, the store is well-regarded for its friendly and knowledgeable staff, including Mark, the owner, and Alindy, who are frequently mentioned for their exceptional service. Customers commend the inviting atmosphere and the extensive selection of diamonds and custom designs.

Review sentiments indicate a positive response overall, with around 85% positive reviews, 10% neutral feedback, and 5% negative sentiments. Many clients express satisfaction with the personalized ring design process and the quality of repairs. However, there are occasional reports of less than optimal customer service, particularly regarding responsiveness from staff during busy times.

Operating hours:
- Monday: 10am - 6pm
- Tuesday: 10am - 6pm
- Wednesday: 10am - 6pm
- Thursday: 10am - 7pm
- Friday: 10am - 6pm
- Saturday: 10am - 4pm
- Sunday: Closed

Staff mentioned: Mark, Alindy

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer praised Valentine's Diamond Center for their ability to design a stunning custom engagement ring that perfectly matched their hopes and desires, highlighting the excellent communication and support provided by the team, particularly Alindy.

Worst Review: Another customer experienced unwelcoming service when visiting at a busy time, feeling ignored by staff and dissatisfied with their interaction, ultimately leading them to seek other jewelry stores in the area.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.