West Coast Jewelers in Laguna Hills CA

West Coast Jewelers, located at 26888 La Paz Rd, Aliso Viejo, CA 92656, offers a range of jewelry services with a focus on engagement ring creation. The team, including notable staff members Gunvant and Nayna, is praised for their assistance in custom settings and diamond selection, making the process seamless for clients. The store operates in Orange County and is known to accept walk-ins while also offering appointments for personalized service.

However, customer reviews present a mixed sentiment. While some clients commend the honesty and helpfulness of the staff, others express dissatisfaction, particularly regarding pricing for services such as ring cleaning, which has been called overpriced. The store appears open for business, despite claims from some reviewers about its closure.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Highlight Reviews:
Best Review: Alexandra praised the team for their exceptional service in creating a custom engagement ring, highlighting their willingness to accommodate requests even during a relocation.

Worst Review: Cathy described her disappointing experience with the store, particularly regarding a diamond ring that not only had to be resized but also suffered from multiple diamond losses shortly after purchase, leading her to seek legal advice.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Operating Hours:
- Monday to Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed

Staff Members: Gunvant, Nayna