Whites & Co., Rogers AR
Whites & Company Jewelry, located at 115 W Walnut St, Rogers, AR 72756, operates in Benton County. The store is known for its exceptional engagement ring creation services, alongside a diverse selection of fine jewelry and antique items. The skilled staff at Whites & Company, including well-regarded professionals like Paul, are dedicated to providing customers with personalized experiences and ensuring a high level of customer satisfaction.
The jewelers offer custom design options that appeal to those looking for something uniquely tailored for their engagement or special occasion. They also provide repair services and have a variety of designer handbags, accessories, and other luxury items.
Operating hours are as follows:
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
They currently hold a total of 90 reviews on various platforms.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Positive reviews highlight the excellent service and quality of jewelry, with many customers praising the personalized touch received during their visits. There is a recurring mention of the knowledgeable staff who are committed to customer satisfaction.
Negative reviews tend to express dissatisfaction with price points and experiences following ownership changes, where some customers felt the service quality had declined.
Best Review: A satisfied customer noted the exceptional dedication of the staff at Whites & Company, especially mentioning Paul’s effort to repair a piece of jewelry promptly and without charge.
Worst Review: A customer expressed frustration about a poor experience under new management, recalling a time when they had to wait for assistance while the owner was outside, leading to disappointment in service compared to past visits.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
