Zales Jewelers at Pinnacle Hills Promenade in Rogers, AR, specializes in crafting stunning engagement rings along with a variety of other jewelry pieces. Situated at 2203 Promenade Blvd., Ste. 5135, Rogers, AR 72758, this store operates in Benton County and accommodates customers with exceptional service during its generous hours.

The jeweler offers a range of services, including custom jewelry design, repairs, cleaning, and inspections, utilizing expert guidance to help customers find their ideal engagement ring. The knowledgeable staff, including standout associates like Susan, Daniela, and Megan, are frequently praised for their friendly demeanor and expertise, making the engagement ring buying experience enjoyable and stress-free.

Overall, the store has garnered a total of 140 reviews, reflecting a mix of sentiments among customers.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

There exists a consistent theme of appreciative customers who commend the helpfulness and professionalism of the staff; however, some negative experiences have been reported, particularly concerning customer service inconsistencies during busy periods.

Best Review:
Victor noted the amazing customer service and beautiful pieces available at reasonable prices, highlighting the positive atmosphere that prevailed during his visit.

Worst Review:
Amy criticized her experience, describing it as one of the worst she ever encountered, stating a lack of common sense and poor customer service at this location.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM

**Staff:**
- Susan
- Daniela
- Megan