Wirt's Jewelers, located at 6911 J.F.K. Blvd, North Little Rock, AR 72116, is a trusted name in the jewelry industry with over 55 years of experience specializing in engagement ring creation. With strong family values and dedication to customer satisfaction, Wirt's offers exemplary service tailored to each client's specific needs. The knowledgeable staff, including Cindy Rouse and Kelli Mayfield, are committed to providing high-quality jewelry and an exceptional buying experience. The store has received 315 online reviews, with a commendable average rating of 4.9 stars.
Customers often praise the friendly and professional atmosphere, highlighting the store's expertise in custom jewelry design. Positive reviews emphasize the helpfulness of the staff and their ability to create beautiful engagement rings that exceed expectations. However, a few customers raised concerns regarding certain experiences with service speed or product satisfaction, showcasing that while the overall sentiment is predominantly positive, there are areas for improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
**Best Review:** Brent commended the staff's outstanding service and selection, stating they always receive exceptional value and a warm welcome at the store.
**Worst Review:** Devan expressed frustration over a poor customer service experience related to selling sapphires, feeling misled after driving a long distance for a promised sale that did not materialize.
**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 5:30 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 331
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Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.