Zales Jewelers, located at 500 Mall Rd., Unit 535, Barboursville, WV 25504-1839, operates within Cabell County and is a prominent destination for engagement ring creation. With a reputation built over 90 years, they offer a diverse selection of diamond and precious jewelry. Customers have the opportunity to explore custom jewelry options, including personalized engagement rings, and benefit from services such as jewelry and watch repair, cleaning, and inspection.

The store's hours are as follows:

- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM

Phone: (304) 733-5217

Overall Sentiment from Online Customer Reviews:
Among the 52 reviews sourced, the store has received a mixed response. Positive sentiments account for approximately 70%, with customers praising the friendly service and helpful staff. However, around 20% express negative experiences related to customer service issues during repairs and transactions, indicating room for improvement.

Best Review:
Customer Baylee McKnight highlighted the exceptional service provided by the staff, noting that every team member was wonderful and that her experience was outstanding.

Worst Review:
Toni Dempsey shared a disappointing experience regarding issues of being double charged and dissatisfaction with the management's response to her concerns.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.