Zales Jewelers, located in Animas Valley Mall, Farmington, NM, specializes in creating exquisite engagement rings and offers a wide variety of diamond and precious jewelry in classic and designer styles. Customers can reach the store at (505) 325-2879. Reviews indicate a range of experiences, particularly regarding customer service, with a noted tension between friendly staff and negative interactions. The store has received various sentiments, with some praising the friendly and helpful service from specific employees, while others have expressed disappointment over service delays and issues with resizing rings.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

Customer feedback shows a divided atmosphere. Positive reviews emphasize helpful staff and beautiful jewelry, while negative remarks cite poor customer experiences.

Best Review:
Connie highlighted the quality of both the jewelry and the prices, noting the wonderful sales staff.

Worst Review:
James described a frustrating experience regarding the resizing of a ring, which led to a reconsideration of future purchases.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM

Staff members mentioned: Nikki, Arielle.