Zales Jewelers, located at 15456 Emerald Way, Bowie, MD 20716, is a jewelry store that specializes in engagement ring creation and a variety of other fine jewelry services. The store prides itself on offering a diverse selection of diamonds and precious jewelry, striving to create memorable pieces for special occasions.

Despite the mixed reviews, Zales Jewelers in Bowie continues to attract attention for its craftsmanship and selection. Customers appreciate the wide variety of engagement rings available, acknowledging the store's role as a trusted destination for couples seeking the perfect symbol of their love. However, there are also mentions of delays in customer service and lengthy wait times, which some patrons found disappointing.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Operating hours are as follows:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members have not been specified in the reviews.

Best Review: A customer highlighted the excellent service received while purchasing an engagement ring, praising the knowledgeable staff who were attentive and helpful in selecting the right design.

Worst Review: Another reviewer expressed frustration over the slow service, stating they had to wait an extended period to be acknowledged by the staff during their visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.