Zales Jewelers, located at 105 Broadway Mall, Hicksville, NY 11801, is a well-known destination for engagement ring creation and a variety of fine jewelry selections. With a phone number of (516) 933-3451, Zales is recognized for its extensive range of styles and customization options catering to engaged couples. This jeweler aims to provide a memorable experience in selecting the perfect engagement ring.
The store operates within Nassau County and offers exceptional customer service dedicated to helping clients through their significant purchasing decisions. Reviews indicate a mixed sentiment about the store's service; while some customers appreciate the friendly staff and variety of jewelry, others have expressed dissatisfaction with specific staff interactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 20%
- Negative: 35%
Highlight Reviews:
Best Review: Analis.esther CALIX appreciated the great staff and the welcoming atmosphere, emphasizing the helpfulness of the team in guiding her through the selection process.
Worst Review: Wajahat Ali shared a disappointing experience regarding the manager's customer service approach, highlighting a lack of professionalism and a negative interaction during the visit.
Opening Hours:
- Monday to Saturday: 10:00 AM - 9:30 PM
- Sunday: 11:00 AM - 7:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 5