Zales Jewelers, located at 3100 Highway 365 Ste 19, Port Arthur, TX 77642, offers a range of jewelry services, particularly specializing in engagement ring creation. With a reputation for providing excellent quality jewelry, Zales is well-known for its selection of diamonds and precious stones, catering to customers seeking both classic and designer styles. The store operates in Jefferson County and is recognized for its customer service, though the feedback reveals a mix of sentiments.

Operating hours are:
- Monday to Saturday: 11:00 AM - 8:00 PM
- Sunday: Closed

The overall sentiment from online customer reviews indicates a mixed response. Positive reviews highlight the store's quality and service, achieving approximately 60% positive feedback. In contrast, 30% of reviews exhibit neutral sentiments, while around 10% express dissatisfaction.

Highlight Reviews:
Best Review: Jesse commended the store for its helpful staff during the engagement ring selection process, appreciating the guidance he received while choosing the perfect item.
Worst Review: Kristin expressed frustration with the level of professionalism displayed by the staff, describing her experience as rude and unwelcoming.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.