Zales Jewelers, located in Trumbull County at 5555 Youngstown Warren Rd., Ste. 302, Niles, OH 44446-4804, is a renowned destination for engagement ring creation and various jewelry services. This jeweler provides exceptional offerings, including in-store ordering, custom jewelry design, and comprehensive jewelry repair services. With a dedicated staff led by manager Carrie Vigorito, Zales promises a friendly and knowledgeable shopping experience for customers looking for quality jewelry.

Operating hours are as follows:
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM

Overall Sentiment from Online Customer Reviews:
Based on 73 reviews analyzed, the sentiment surrounding Zales Jewelers can be broken down as follows:
- Positive: 68%
- Neutral: 22%
- Negative: 10%

Customers often praise the knowledgeable and friendly staff, with many highlighting the exceptional service provided during the engagement ring creation process. However, some reviews note issues with product quality and order fulfillment, emphasizing the importance of warranty and care.

Best Review:
Amanda commended the staff for their assistance in designing a ring during a special event, expressing excitement about her purchase and the helpfulness of the team.

Worst Review:
Jensen expressed dissatisfaction with the quality of a ring she received, mentioning problems with missing stones and delays in service when addressing the issue.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.