Zales Jewelers - Frontier Mall Cheyenne WY
Frontier Jewelers is a distinguished jeweler located at 1400 Dell Range Blvd #K-3, Cheyenne, WY 82009, with a reputation for exceptional engagement ring creation and top-notch customer service. The owner, Syed Ali, and his dedicated staff have been serving the community since 2002, providing honest and professional services along with a diverse selection of fine jewelry. Clients frequently commend the team for their quick turnaround times and affordability, with many leaving highly satisfied after having their rings expertly resized and repaired.
Operating in Laramie County, Frontier Jewelers has garnered a substantial number of reviews, totaling 338, indicating a vibrant engagement with customers. Feedback from online reviews reflects a highly positive sentiment toward the services offered at this establishment.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 7%
Negative sentiment: 3%
Positive reviews highlight the jeweler's friendly and knowledgeable service, particularly praising the quality of work on engagement rings and repairs. Customers report feeling valued and appreciated, often expressing their satisfaction with the results achieved in a timely manner.
Negative feedback, while minimal, includes instances where customer expectations may not have been met in terms of communication regarding repairs.
Best Review:
One customer noted the exceptional service provided by Syed, acknowledging not only the beautiful repairs but also the friendly atmosphere that keeps them returning for future jewelry needs.
Worst Review:
Another reviewer expressed disappointment concerning a hidden issue with a ring repair that went unaddressed, prompting them to seek service elsewhere, feeling that their concerns were overlooked.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours**:
- Monday: 11:30 AM – 7:00 PM
- Tuesday: 11:30 AM – 7:00 PM
- Wednesday: 11:30 AM – 7:00 PM
- Thursday: 11:30 AM – 7:00 PM
- Friday: 2:30 PM – 8:00 PM
- Saturday: 10:30 AM – 8:00 PM
- Sunday: 1:00 PM – 5:00 PM
Staff members mentioned include Syed Ali, the owner.
