Zales Jewelers at the Mall of America in Bloomington, MN, specializes in creating exquisite engagement rings and offers a wide selection of fine jewelry. This jeweler is dedicated to providing a seamless shopping experience, encompassing custom ring design, personalized consultations, and exceptional customer service tailored to each client's unique needs.

Located at 240 East Broadway, Bloomington, MN 55425, the store operates within Hennepin County and can be reached at (952) 883-2063. Their hours are as follows:

| Day | Hours |
|-----------|-----------------|
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |

The store has accumulated a notable amount of reviews, providing feedback on their services. Customers have expressed both positive and negative sentiments regarding their experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 10%
Negative: 23%

Positive reviews often highlight the friendly and knowledgeable staff, particularly Mary, who is lauded for her exceptional service and personal touch in assisting customers with their jewelry selections. However, some negative remarks focus on experiences with customer service during busy periods, as well as issues related to purchase history and returns.

Best Review:
Christopher noted that although he was praised for the helpful staff and selection, he was concerned about a significant privacy breach when staff revealed his purchase history unexpectedly.

Worst Review:
Brendon expressed disappointment with the customer service, describing a negative experience during a busy period where staff seemed neglectful and unhelpful.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.