Zales Jewelers, located at 610 Neshaminy Mall, Bensalem, PA 19020, offers a comprehensive range of services specializing in engagement ring creation and a variety of fine jewelry options. The store’s knowledgeable staff is known for their professionalism and helpfulness, assisting customers in finding the perfect engagement rings, including unique collections such as the Disney Enchanted series. Customers frequently praise the pleasant shopping environment, highlighting the sparkling displays of diamonds and a welcoming atmosphere created by the attentive staff.

However, some reviews express dissatisfaction with certain customer experiences, particularly concerning refund policies and inconsistency in customer service. Overall, the store is recognized for its selection and service, with a strong emphasis on personalized assistance during the ring selection process.

Phone: (215) 322-5885

Operating Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: Vladislav commended the staff for being very helpful and providing the best price he found for a watch, indicating a high level of customer satisfaction and service.

Worst Review: A customer named Diane expressed frustration with the store's strict return policy, finding it unaccommodating regarding proof of purchase issues, which negatively impacted her impression.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Alyssa
- Bonnie
- K
- Lori